Membership Services Representative – Full Time : Washington

UFCW Local 3000

Membership Services Representative
Full Time

Based in Des Moines, WA

The United Food and Commercial Workers Union Local 3000 is seeking an experienced Membership Services Representative with excellent communication and technical skills. In addition to working with UFCW 3000 members, the Membership Services Representative will work with other staff and employer representatives. 

Responsibilities

• Must be able to work quickly and accurately in a custom, web-based database searching for specific information, editing records, and generally taking ownership over the quality of the membership data contained within.
• Must be able to work collaboratively within the membership team, as well as independently.
• Must be accountable for the quality of member database records related to dues and member/employer information.
• Must be detailed oriented with experience in preparing, administering, and maintaining a variety of electronic reports for Local 3000 staff.
• Must be comfortable working with aggressive and moving deadlines, with the ability to maintain employer and member accounts on a timely basis while simultaneously assisting members on the phone.
• Must be able to analyze accounts receivable and remedy discrepancies in the database.
• Must be prompt, motivated, and willing to learn as the local grows.

Skills

• Proficiency with the following tools: 
  • Microsoft Windows – basic navigation of applications in particular, strength in Microsoft Excel, Word, and Outlook
  • Specifically, a good command of working with spreadsheets – searching, sorting, grouping, editing and efficiently moving through a grid-based, online environment
  • Computer and 10-key data entry – populating basic forms, quickly and accurately
• Superior customer service experience required
• Professional communication in-person, meetings, email, telephone, etc. is necessary
• Position requires strong problem-solving, multitasking and organizational skills

Salary / Benefits: Salary range of $26.64 to $37.87 per hour. This is an hourly position with regular hours Monday-Friday. This position is represented by OPEIU 8. 

Benefits include: 

• Medical, Vision, and Dental Health Benefits,
• Life insurance and disability insurance,
• Paid sick and safe leave in accordance with Washington State Law
• Paid Time Off, Personal Days, and Vacation Days
• Paid Holidays for: New Years, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veterans Day, Thanksgiving, Christmas 

Women and people of color are strongly encouraged to apply. UFCW 3000 is an equal opportunity employer. 

To Apply:
Résumés and Cover letters should be emailed to jobs@ufcw30000.org if you’re interested in the position. Please state in your email subject line “Membership Services Applicant.” 

No calls please

About UFCW Local 3000 
Building a Movement for the 21st Century – UFCW 3000 is the largest private sector union in Washington State with over 50,000 members working in grocery stores and retail, healthcare and other industry jobs. UFCW 3000 is led by a President and Secretary/Treasurer and a large representative member Executive Board. Our membership is among the youngest and most diverse in the labor movement. We are committed to building a powerful union that fights for economic, political and social justice in our workplaces and communities. Visit http://www.ufcw3000.org for more information about our union.

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Job Posting Courtesy of UnionJobs.com