Arbitration Coordinator : California

Writers Guild of America, West
 

Arbitration Coordinator

Based in Los Angeles, CA

The Credits Department of the Writers Guild of America, West, is currently seeking qualified applicants for the position of Arbitration Coordinator. This position is a full time, exempt (salaried) position with excellent comprehensive benefits package. Compensation is commensurate with experience.

Under the general supervision of the Senior Director of Credits and the Senior Credits Counsel, the Arbitration Coordinator provides professional support to the Credits Department. The Credits Department is responsible for determining writing credits in accordance with the Minimum Basic Agreement (MBA), maintaining accurate records of such credits and enforcing the credits provisions of the MBA to ensure that credits are displayed accurately in all media.

ESSENTIAL FUNCTIONS

• Handles credits arbitrations as assigned by the Senior Credits Counsel.
• Uses analytical skills to investigate contractual issues relating to credits provisions and procedures.
• Reviews NTWCs for compliance.
• Administers and enforces credits procedures and provisions.
• Administers a heavy volume of credit arbitrations.
• Participates in and arranges for Pre-Arbitration Hearings and Policy Review Boards, including drafting of decision letters.
• Investigates contractual issues relating to the credits provisions and procedures.
• Recruits arbiters and consultants for arbitrations on an as-needed basis.
• Handles heavy phone volume as well as sensitive and confidential matters.
• Responds to phone inquiries concerning procedural issues regarding credit requirements and credit determinations.
• Confers with other staff to respond to inquiries and resolve disputes.
• Prepares drafts of routine correspondence and requests for information.
• Refers matters to the Senior Director of Credits for claims or investigations.
• Handles routing investigations related to the determination of credits.
• Performs other duties as required.

OCCUPATIONAL QUALIFICATIONS

• A college degree of equivalent experience is required; a law degree is a plus
• Must have excellent analytical and organizational skills with attention to detail; good oral and written communication skills; computer literate in MS Word for Windows; a pleasant phone manner; strong time management skills and the ability to handle sensitive and complex matters under extreme time constraints
• Must be able to handle adverse situations with diplomacy and authority
• Industry experience preferred

To Apply
Interested applicants should email cover letter and résumé to the Human Resources Department of the Writers Guild at: recruitment[at]wga.org.