Receptionist/Dispatch Assistant : New York

Receptionist/Dispatch Assistant

Based in Astoria, NY

Company Overview
Local 52, I.A.T.S.E., Motion Picture Studio Mechanics, offers a fast-paced, high-energy environment where everyone on the team works together.

Summary
This is a great opportunity to join an excellent organization in a fast paced environment. This position is responsible for effectively managing a high volume of phone calls to assist the union in providing timely and accurate communication of staffing levels of availability through efficient assignments of personnel utilizing existing processes. Office is located in Astoria, NY.

Responsibilities/Duties

• Answer and place a high volume of incoming telephone lines in a timely, friendly, professional manner; record messages with accuracy and appropriately handle or refer questions and requests.
• Greet people entering establishment, determine nature and purpose of visit and direct to specific destination, ensuring all visitors receive a professional and courteous welcome.
• Update the data base system with member availability.
• Monitor receipt of incoming faxes and route to correct recipients.
• Follow daily assignment schedule to ensure reception coverage, must be able to flex hours.
• Act as a resource for special assignments; proactively take on pending or urgent/critical assignments;
• Perform other duties as assigned.

Skills:

• Strong telephone etiquette and customer service abilities.
• Strong organizational and multi-tasking skills in a high-pressure environment.
• Attention to detail; ability to take and distribute accurate and clear messages both verbally and in writing.
• Ability to speak with ease on the phone.
• Ability to work independently with minimal supervision.
• Ability to collaboratively work as part of a team and work well with others.
• Ability to take and receive direction well.
• Ability to multitask and switch priorities quickly.
• Must have excellent communication and interpersonal skills.
• Must demonstrate enthusiasm, attentiveness and spirit of teamwork.
• Must be courteous and efficient in manner and present a neat appearance.
• Must be punctual, reliable and flexible.
• Basic knowledge of MS Outlook and MS Word.
• Basic math skills: add, subtract, multiply, and divide.
• High School Diploma or equivalent required.

How to Apply:
Interested applicants, please send a résumé and cover letter with salary requirements to: Jobs@ialocal52.org.  No phone calls about this job, please. 

Submissions without salary requirements will NOT be considered.