Canadian Media Guild | La Guilde canadienne des médias

Associate Union Representative
(Associate Staff Representative)

Based in Toronto, Ontario, Canada
serving CMG members across the country

Canadian Media Guild seeks an Associate Union Representative (Associate Staff Representative)

The Canadian Media Guild is a democratic trade union that is comprised of over 5000 members, including employees at the Canadian Broadcasting Corporation / Société Radio-Canada, The Canadian Press and Pagemasters North America, Thomson Reuters, the Aboriginal Peoples Television Network, TVO, TFO, VICE, ZoomerMedia, AFP, private radio, as well as media freelancers.

The Canadian Media Guild (CMG) is seeking an Associate Union Representative (Associate Staff Representative) who will be based in Toronto and serve CMG members across the country.

The Associate Staff Representative will handle preliminary queries from CMG members concerning workplace issues.

Record keeping is an important part of the job. If a query is referred, the Associate Staff Representative starts a file on the case and ensures it is maintained.

We anticipate the successful candidate will develop and advance within the organization.

Major duties and responsibilities:

• Handle preliminary queries from CMG members concerning workplace issues. Respond to member queries via telephone and email.
• Answer straightforward queries about collective agreement language and provide other basic workplace information and advice.
• Determine whether an issue should be referred to someone else.
• Be pro-active in ensuring the case continues to be handled at the appropriate level and providing feedback to members on the status of their case.
• Review ongoing cases to ensure they are being handled and troubleshoot when necessary.
• Maintain a central file system of cases, and prepare reports on ongoing cases for CMG leadership or representatives, when requested
• Complete all related administrative tasks including the drafting of letters and email correspondence, completing reports, participating in conference calls, and attending all required meeting
• Help organize general membership meetings, steward meetings, and arrange on-site location unit visits. Assist in organizing and mobilization efforts, as required.

Qualifications:

• Experience providing effective support and guidance to union members and elected union member-representatives
• General experience as a union activist and knowledge of contract language and how it works
• Knowledge of the protocols and legislation that govern employer/employee relations
• Knowledge of trade unionism, the Canada Labour Code, and collective bargaining
• Knowledge of CMG collective agreements would be an asset
• A high degree of initiative, tact, and good judgment
• An ability to work collaboratively and respectfully with others and cope well with stress
• A high degree of competency using computer software tools such as Word and Excel
• Ability to communicate via teleconference and video conferencing tools with a high degree of comfort
• Strong knowledge of the Canadian media industry is an asset
• Excellent written and verbal communication skills in English
• French language proficiency, both written and verbal, is an asset
  OR
• Bilingual – Ability to communicate well verbally and in writing in both English and French.

Compensation:
Wages and benefits are set according to the provisions of the CMG – Canadian Media Guild Employees Union (CMGEU) collective agreement (available online).

Salary ranges from approximately $65,000 to $74,000 with additional pay (20%) in lieu of pension and benefits.

If the position is designated bilingual, additional pay will recognize French language proficiency.

The Canadian Media Guild is committed to using its hiring opportunities to be reflective of the CMG membership, the Canadian workforce and the population of the country. CMG welcomes and encourages applications from members of equity seeking groups. Candidates are invited to self-identify, if you wish to do so.

Please email a cover letter and full résumé in PDF format.

In your résumé, please list three references who may be contacted in relation to your candidacy for this position.

In the cover letter, please address the following questions:

• Why do you want to work for a union and with union members?
• Why do you want to work for the Canadian Media Guild, in particular?
• In what ways have you demonstrated success in a similar position?

DEADLINE for complete applications is Friday, July 13, 2018 at 5:00 pm ET.

TO APPLY
Please email your complete application in PDF format to kam@cmg.ca and hiringcommittee@cmg.ca.
Please use the words “Associate Union Representative” in the subject line.

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