Member Action Center Organizer (English/Korean) : California

SEIU Local 2015

Member Action Center Organizer
(English/Korean)

Based in Los Angeles, CA

Purpose:
The MAO primary responsibility is to help workers form, build, and grow our union by answering calls that come into the MAC, and providing assistance to union-represented long-term care workers.

Duties and Responsibilities:
The MAO duties and responsibilities listed below are representative of the position:

• Help form, build and grow our union through interaction with our membership.
• Engage callers regarding topics pertinent to them as long term care workers including updates on politics, public policy, and other member issues.
• Documentation of calls using MAC computer systems
• Problem solving and providing resources for workers via phone or mail.
• Answer questions about union contract or on-the-job rights: assistance filing a grievance/requests and/or referral to the staff team which handle collective bargaining and employer relations for Nursing Home phone calls.
• Answer questions about union participation, including membership status/dues
• Answer questions on employment benefits, assistance enrolling for healthcare benefits
• Assist workers in registering for training courses and with questions relating to the California Long-term Care Education Center.
• Encourage member participation in union activities, including civic engagement (of members) such as voter registration, get-out-the-vote and grassroots political advocacy, membership and COPE sign up.
• Other duties as assigned

Qualifications:
The MAO is expected to embrace, promote and demonstrate the organizations’ core values, which include but are not limited to:

• High ethical standards
• Train, develop, nurture and mentor members
• Encourage team work and participation by staff and members
• Ensure outstanding representation of the organization to internal and external allies and constituents.
• Fluency in English/Spanish and/or English/Korean

Physical Requirements:
Work is generally performed in an office setting.

To Apply For This Position:
E-mail or fax a detailed résumé, cover letter, a one-page writing sample and the name, job title, address, and phone number of three professional references to:

E-mail:
jobs@seiu2015.org
In subject of email: Position Title of Position you are applying for.

Fax:
(213) 368-0699
Attn: Human Resources